Active Engagement with Students
- Promote and sustain organic leadership by maintaining positive peer-leader relationships and supporting the goals of your residents.
- Be committed to student success.
- Be available to and get to know your residents.
- Have conversations with the residents on your floor throughout the year, paying special attention to when they join the community.
- Develop opportunities for individuals to contribute to the floor community.
- Be accessible to residents at various times throughout the day, including most nights and some weekends.
- Assist students as they develop interpersonal skills and individual responsibility.
- Encourage student participation in Hall / Community Council, university sponsored programs, student organizations, and other activities.
- Work as a member of the staff team to support out-of-class learning opportunities.
- Help residents make connections to one another and to the floor and building community.
- Encourage understanding and acceptance, and promote inclusive communities.
- Develop communities focused on learning and the academic success of each student.
- Help to develop a community identity on both individual and building levels.
- Assist in the development of community standards and roommate expectations.
- Encourage university involvement, civic engagement, and social responsibility.
- Encourage residents to respect and maintain the facility.
- Discuss and address students' concerns and problems, both individually and in groups.
- Initiate discussions about individual and group dynamics before issues manifest.
- When appropriate, refer students to the support services available on campus such as: Academic Services, Student Services building, Student Health Service, Counseling Center, and others.
Living Learning Community Development
- Communicate regularly with the LLC program director and their supervisor to provide activities and initiatives that support the curricular goals of the LLC.
- Support the success of the LLC by providing educational opportunities that support the needs of students residing within the LLC.
- Encourage in-building LLC resident interactions with University faculty and LLC academic partners.
- Motivate residents of the LLC to embrace their LLC involvement as part of their overall, collegiate learning experience.
Counseling and Behavior Management
- Conflict Resolution
- Help develop an atmosphere in which students have concern and respect for the rights of others.
- Empower and educate students to resolve and mediate low-level conflicts on their own.
- Mediate conflicts amongst residents as they arise.
- Notify supervisor immediately of any conflict that may escalate
- Policy Enforcement
- Understand and uphold all university and residence hall rules, regulations, and policies.
- Utilize an educational approach to address students about policies, as well as the impacts of their behavior.
- Address all policy violations immediately and consistently.
- Maintain consistency and fairness when dealing with all students in the building.
- Document student concerns and notify supervisor in a timely fashion.
- Seek support and guidance from supervisor during and after difficult situations
- Follow up with residents after a confrontation.
- Crisis Response
- Understand and maintain familiarity with crisis protocols.
- Respond to crises as they occur on the floor and in the building.
- Complete necessary paperwork involved in documenting the crisis.
- Escalate necessary situations to appropriate supervisor(s) immediately.
- Follow up with residents regarding any crisis situations.
Participate in duty rotation with primary hours in the building from 6 p.m. to 7 a.m. daily and support duty hours also occurring from 7 to 8 am and 5 to 6 pm on weekdays and 24 hours on weekends.
- Conduct building rounds to build relationships with students, confront policy infractions, and note facility concerns.
- If applicable, share in duty coverage in buildings open over university break periods.
- Execute administrative functions of the position so that colleagues and students can maximize their ability to benefit from the living-learning environment created. This includes completing all required paperwork in a timely and accurate manner, promptly posting signs and regularly changing bulletin boards, and identifying and reporting maintenance concerns in common areas.
- Encourage and role model interaction with Housekeeping and Maintenance staff.
- Assist in opening and closing residence halls at the beginning and end of each semester as well as during vacation periods.
Assume additional responsibilities as assigned by the Residential Learning Coordinators, Student Life Coordinators, Assistant Residential Learning Coordinators, Assistant Student Life Coordinators, and other Housing and Residence Life professionals.
- The RA position is a live-in position and as such RAs are encouraged to sleep in their own room each night.
Personal and Professional Development
- Participate in staff selection and recruitment.
- Attend all training and leadership development opportunities.
- Complete the Principles of Peer Leadership three-credit course.
|Note regarding Learning-Living Communities and Graduate Communities:
RAs in the theme housing and graduate communities have additional responsibilities to meet the specialized needs of their residents.