Active Engagement with Students

  • Promote and sustain organic leadership by maintaining positive peer-leader relationships and supporting the goals of your residents.
  • Be committed to student success.
  • Be available to and get to know your residents.
  • Have conversations with the residents on your floor throughout the year, paying special attention to when they join the community.
  • Develop opportunities for individuals to contribute to the floor community.
  • Be accessible to residents at various times throughout the day, including most nights and some weekends.
  • Assist students as they develop interpersonal skills and individual responsibility.
  • Encourage student participation in Hall / Community Council, university sponsored programs, student organizations, and other activities.
  • Work as a member of the staff team to support out-of-class learning opportunities.

Community Development

  • Help residents make connections to one another and to the floor and building community.
  • Encourage understanding and acceptance, and promote inclusive communities.
  • Develop communities focused on learning and the academic success of each student.
  • Help to develop a community identity on both individual and building levels.
  • Assist in the development of community standards and roommate expectations.
  • Encourage university involvement, civic engagement, and social responsibility.
  • Encourage residents to respect and maintain the facility.
  • Discuss and address students' concerns and problems, both individually and in groups.
  • Initiate discussions about individual and group dynamics before issues manifest.
  • When appropriate, refer students to the support services available on campus such as: Academic Services, Student Services building, Student Health Service, Counseling Center, and others.

Living Learning Community Development

  • Communicate regularly with the LLC program director and their supervisor to provide activities and initiatives that support the curricular goals of the LLC.
  • Support the success of the LLC by providing educational opportunities that support the needs of students residing within the LLC.
  • Encourage in-building LLC resident interactions with University faculty and LLC academic partners.
  • Motivate residents of the LLC to embrace their LLC involvement as part of their overall, collegiate learning experience.

Counseling and Behavior Management

  • Conflict Resolution
    • Help develop an atmosphere in which students have concern and respect for the rights of others.
    • Empower and educate students to resolve and mediate low-level conflicts on their own.
    • Mediate conflicts amongst residents as they arise.
    • Notify supervisor immediately of any conflict that may escalate
  • Policy Enforcement
    • Understand and uphold all university and residence hall rules, regulations, and policies.
    • Utilize an educational approach to address students about policies, as well as the impacts of their behavior.
    • Address all policy violations immediately and consistently.
    • Maintain consistency and fairness when dealing with all students in the building.
    • Document student concerns and notify supervisor in a timely fashion.
    • Seek support and guidance from supervisor during and after difficult situations
    • Follow up with residents after a confrontation.
  • Crisis Response
    • Understand and maintain familiarity with crisis protocols.
    • Respond to crises as they occur on the floor and in the building.
    • Complete necessary paperwork involved in documenting the crisis.
    • Escalate necessary situations to appropriate supervisor(s) immediately.
    • Follow up with residents regarding any crisis situations.
  • Duty
    • Participate in duty rotation with primary hours in the building from 6 p.m. to 7 a.m. daily and support duty hours also occurring from 7 to 8 am and 5 to 6 pm on weekdays and 24 hours on weekends.

    • Conduct building rounds to build relationships with students, confront policy infractions, and note facility concerns.
    • If applicable, share in duty coverage in buildings open over university break periods.


  • Execute administrative functions of the position so that colleagues and students can maximize their ability to benefit from the living-learning environment created. This includes completing all required paperwork in a timely and accurate manner, promptly posting signs and regularly changing bulletin boards, and identifying and reporting maintenance concerns in common areas.
  • Encourage and role model interaction with Housekeeping and Maintenance staff.
  • Assist in opening and closing residence halls at the beginning and end of each semester as well as during vacation periods.
  • Assume additional responsibilities as assigned by the Residential Learning Coordinators, Student Life Coordinators, Assistant Residential Learning Coordinators, Assistant Student Life Coordinators, and other Housing and Residence Life professionals.

  • The RA position is a live-in position and as such RAs are encouraged to sleep in their own room each night.

Personal and Professional Development

  • Participate in staff selection and recruitment.
  • Attend all training and leadership development opportunities.
  • Complete the Principles of Peer Leadership three-credit course.


Note regarding Learning-Living Communities and Graduate Communities:
RAs in the theme housing and graduate communities have additional responsibilities to meet the specialized needs of their residents.