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We Can Help

We don't expect you to move in completely on your own. If you need help, here is a short list of people who will be available during move-in and a description of what they will be able to assist you with.

Resident advisors (R.A.s) are student leaders and employees who live on each residence hall floor. They will be available at check-in tables and throughout the building during move-in to answer questions you may have.

Get Connected: The best and fastest way to receive computing assistance during Fall Move-In and throughout the year is by visiting 4Help’s Self Service Portal at There you can find answers to all your computing questions by:

  • Checking out our IT Knowledge Base.
  • Learning about services available to you through your IT Service Catalog.
  • Submitting a question via our portal or by calling us at 540-231-HELP (4357)

To learn more details about Fall Move-In Computing Support, visit the Get Connected website.

Since the Internet isn’t without it’s bad guys, you’ll want to secure your computer right away. For more information about securing your computer, visit the Lock It Down website.

Hokie Helpers is a group of faculty, staff, student organization, and community volunteers who help students and their parents move into residence hall rooms during check-in. Based on the number of volunteers available, Hokie Helpers help make the move-in process much easier and quicker for as many new and returning students as possible. These volunteers can help you unload vehicles, watch over belongings while you park your car, and carry items with you to your building lobby.

With this additional help, the move-in process becomes much easier and quicker, giving you more time to explore campus, settle in, and say goodbye.